Any Questions ?
Any Questions ?
Read Our Wonderful Faqs.
Q: WHAT ARE YOUR TERMS AND CONDITIONS ? Terms and Conditions including our refund policy are easily viewed as a link on the bottom of every web page on this website. Terms and conditions are also provided as a link at the top of your email confirmation once booked. If you have any questions please ring us on 1300 550 131
Q: WHAT’S THE MINIMUM AGE FOR FLYING IN A HELICOPTER ? If travelling on a share flight, the minimum age is 6 years old and must be accomapanied by a Guardian. Passengers aged 12 or over can travel on their own as long as they have their guardians permission.
If travelling on a private flight, there is no minimum age. However be aware that passengers under the age of 3 must be fitted in a baby seat that you must provide and that helicopters are noisy and the headsets may not fit on the infant.
Q: CAN I USE MY VIDEO CAMERA AND PHONE DURING FLIGHT ? Sure, of course you can!
Q: WHY ARE ACCURATE PASSENGER WEIGHTS IMPORTANT ? Helicopters operate with a balance of fuel weight and total passenger weight. Our pilots plan their day according to your provided weights. If you do not provide an accurate weight and you are overweight, we may not be able to take you flying for everyone’s safety.
Q: WHAT HAPPENS IF BAD WEATHER STOPS OUR FLIGHT TAKING OFF? Just like any other aviation carrier. If bad weather precludes flying, we will try to contact you to postpone your flight. Contact may be by phone, email or text. Your flight will be postponed to a mutually convenient other time and/or date.
Q: WHAT’S THE LARGEST GROUP SIZE I CAN BOOK A HELICOPTER FLIGHT FOR ? It depends on the destination. Our largest movement has been 60 passengers to the 12 Apostles from Melbourne in 12 Helicopters at the same time. For shorter scenic flights it works at about 7-14 pax per movement. So say it’s a 20 Minute flight, you could do a number of movements in a row.
Q: HOW MANY PASSENGERS CAN FLY IN ONE HELICOPTER ? Depending on the type it’s either 3 or 4 people for scenic flights. For groups and charter flights sometimes we use bigger helicopters holding up to 7 passengers.
Q: DO YOU CATER FOR CORPORATE GROUPS AND MICE ACTIVITIES ? Yes, the experiences group works with corporate planners, incentives and rewards, wholesalers and inbound agents. We are happy to customise and also include ground activities to ensure a successful and memorable day. Check out our Blog for some examples of recent MICE activities and corporate team building days.
Q: I’M A TRAVEL AGENT, DO YOU HAVE COMMISSIONABLE RATES? Yes, for verified travel agents, whoelsalers and contracted ITO’s we provide commissionable rates. For more enquiries about how we can work with you email firstname.lastname@example.org
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Just a quick note to say thanks for a thoroughly memorable experience “Just a quick note to say thanks for a thoroughly memorable experience. I stopped over in Melbourne for a couple of days on the way back home to the UK after spending a month in New Zealand and my friend Debbie suggested a helicopter trip over Melbourne. Even though I have done helicopter flights before over cities, I hadn’t thought about the possibility of doing one over Melbourne. I’m so glad that I did – it was fantastic. It was a lovely sunny afternoon and our pilot, Guy, did an excellent job with his informative and entertaining commentary! Debbie & her husband Mark, Melbournites both, really enjoyed it as well and had a whole new perspective on their city.”
I would love to be able to something to repay all of your help and commend your service. I am just writing to thank-you for the amazing tour my husband and I took on Saturday. Luke was very surprised, and excited when the time came that I told him how we would celebrate his birthday and the experience was as sensational, if not more so, than what we had envisioned. My husband absolutely loved the tour, as did I and I have found not only your help, but the service of your entire company, your staff, and your contacts with Eureka Skydeck, absolutely fantastic. I really can not express to you just how outstanding I fell everyone has been in helping me organise this surprise for my husband. We will most definitely recommend your services to all and any of our friends interesting in touring Melbourne by helicopter.
The experience with your company yesterday was fantastic from start to finish “The pilot was approachable even when he was busy communicating with Air Traffic Control, he explained weather conditions and what to expect before it occurred which kept us at ease and at the end once the flight was over and we were leaving we were walked to the door where a staff member shook our hand as we left and thanked us for flying. Most companies take your money and once the event is over that’s it. Your company went above and beyond what was expected. So thanks for the great experience, one that I will certainly recommend to others again.”
Thanks for everything, it was very special Celebrating my 50th Birthday my family organised a gift voucher for a whiz around Sydney Harbour in a Bondi Helicopter.The experience was in a word amazing , a quick dash around the Harbour showcasing the very best of what Sydney has to offer.Bondi Helicopters set the bar very high in it’s attention to detail and the professionalism through all facets of the trip that culminated in a truly awesome experience.